Thanks for joining the thread, need to re-invite your employee's for them to access their paystubs. I'll be right here to assist you anytime. Let me know if you have any questions or concerns about this Workforce topic. You can also send them this article that highlights the entire process of setting up employee pay stub and W-2 access: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more Click on the Return To QuickBooks link.
When prompted, create or confirm a PIN used to send payroll data.Wjen routed to the Payroll Cloud Services window, toggle the status to ON below QuickBooks Workforce.In QuickBooks, go to Employees, then Manage Payroll Cloud Services.Then, have them follow these steps to help you create an account and view your paycheck stubs. Every company file has it's own ID for Workforce, which is why if you're not invited to one, you won't be able to access your history.Īlso, your employer must be using QuickBooks and has Admin access to enable this option. In order to see your payroll information, your employer must invite you to their Workforce account. It's nice to see you here, me to share some insights on how you can get access to your pay stubs in QuickBooks Workforce. The person who can solve this will be placed on a virtual pedestal. Ex: "! Something's not quite right" "Ooops something went wrong" "Hmm your account cannot be found" "That username is already registered" Of course each time I try to reset a password, one of the above messages display.
#QUICKBOOKS WORKFORCE SUPPORT CHAT SERIES#
While taking steps to recover my account from either email address, a series of dead end errors display. Workforce can't recover my account because it says its in use, but there's no way it could be in use as I never successfully finished creating an account. How do I set up my Workforce account after my first and second invitation has been ruined. QB support was useless, as they didn't understand my question, kept stating the obvious, saying I need to set up my account after accepting the invitation, um, yes, but it's timing out and not successful. I tried to use my secondary email address, same result.
There was an endless circle round and round until it timed out. Me, I accepted the invite, followed the link to set up account, the nightmare started here. Employee 1 accepted and was able to set up account. Sent two test invites out to one employee and myself (payroll administrator). QB support has declined to the point that it feels actually useless. Not sure if there is a solution to this problem.
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